UMC Online Consultations are full telemedicine medical visits with experienced, licensed physicians, conducted in English and fully compliant with European medical standards. All UMC specialists provide both in-person appointments at the clinic and remote online consultations.
This is a convenient and modern format of healthcare that allows you to receive a professional medical consultation, an official diagnosis, clinical recommendations, prescriptions, and referrals without leaving your home — regardless of where you are located: in Lisbon, Porto, Cascais, the Algarve, Braga, anywhere in Portugal, Spain, other EU countries, as well as in the United States, or the United Kingdom.
Why UMC online consultations are convenient
- Same-day appointments. In many cases, you can book a consultation and receive medical care on the same day.
- In your native language. Consultations are available in English — with no language barrier.
- European healthcare standards. All consultations, prescriptions, referrals, and medical documents are issued in accordance with European medical regulations.
- Official medical documentation. After the consultation, you receive a medical report, clinical recommendations, a European digital prescription, referrals for tests or imaging, medical certificates, and official statements (when clinically indicated).
- Cross-border care. Our prescriptions and medical documents are accepted in multiple European countries and may be used outside Portugal.
- With or without insurance. Consultations are available for private-pay patients and for those planning to submit documentation for insurance reimbursement.
What you can receive online
An online consultation at UMC is an official medical service, comparable to an in-person visit, except in situations where a physical examination is clinically required.
- Initial or follow-up medical consultation
- Preliminary or final diagnosis (when clinically appropriate)
- Detailed medical recommendations and a treatment plan
- European electronic prescription
- Referrals for laboratory tests and diagnostic imaging
- Issuance of medical certificates and official statements
- Second medical opinion
- Review and adjustment of previously prescribed treatment
Important: in certain clinical situations, telemedicine has limitations, and an in-person examination at the clinic may be recommended.
Specialists available for online consultations at UMC
- General practitioners / family physicians / internists
- Pediatricians
- Gynecologists
- Psychiatrist
- Urologist
- Cardiologist
- Endocrinologist
- Otolaryngologist (ENT)
- Gastroenterologist
- Rheumatologist
- Pain management specialist (algologist)
- Surgeon (consultations, second opinions, postoperative follow-up)
How an online consultation works
- Online booking via the website. Choose your doctor or service and a convenient time — no registration or unnecessary steps.
- Online payment. Payment is made through the website, after which you receive official payment documentation.
- Secure medical platform. The consultation takes place via video call on a dedicated, secure telemedicine platform.
- Confidentiality. Your personal data and medical information are fully protected and compliant with European data protection regulations.
- Outcome. After the consultation, you receive a medical report, recommendations, prescriptions, and referrals in digital format.
Where UMC online consultations are available
Online consultations are available to patients worldwide. Most commonly, our patients are located in:
- Portugal (Lisbon, Porto, Cascais, Faro, Aveiro, Coimbra, and other cities)
- Spain
- France
- Italy
- The Netherlands
- The United Kingdom
- The United States
Location does not matter — you receive care from a European-licensed physician in a convenient format and in English or your preferred language.
Pricing and conditions
- Online consultation fees start from €95
- Online booking via the website
- Consultations in English
- European prescriptions and referrals
- Same-day appointments (subject to availability)
- With or without insurance
- Issuance of medical certificates and official documents
Book an online consultation
UMC online consultations provide modern, reliable, and convenient medical care for adults and children — wherever you are. Choose the right doctor or service and book online — the UMC team will take care of your health.
